Privacy Policy EARTH EXPLORERS

Travel & Tours

 

Privacy Policy

Earth Explorers Travel and Tours values the confidentiality of the information that you submit to us. We provide you this Privacy Policy to notify and explain to you how we collect your online information and keep them confidential, the choices that you make and how it is used.

We only use the information for the purpose of enhancing your experience with us such as travel planning. In no way that we sell, rent or trade these information to third party companies. By visiting this website, you agree to authorize Earth Explorers Travel and Tours to store and use your information as described herein.

 

What information is collected?

When you avail of our services, you need to provide us with certain personal information (“Personal Information”) for us to process the your inquiry or purchase which include or relate to the following:

  1. User Information: complete name, telephone or mobile number, postal address, e-mail address, employer and log-in password
  2. Billing Information: cardholder’s name, credit card number, expiry date
  3. Travel Itinerary
  4. Travel Details: origin, destination, departure/arrival dates and times, class of travel and frequent flyer program
    • Accommodation Details: dates of stay, number of guests and room preferences.
    • Tour Packages: Tour operator, land transfers, car rentals and cruises.
    • Travel Companion: identity and basic information of the person included in the travel itinerary, warranting that all travel companions gave their consent for you to provide us with their respective personal information.
  5. Cookies and Technology: cookies, IP address, web browser, referring sites, web access and social media provider.

You may choose not to disclose all of the foregoing (ie: your employer confidential or turn off your cookies settings) and still enjoy the services of Earth Explorers Travel and Tours. However, some basic information like your correct identity and contact details are required.

You voluntarily provide us the aforementioned information for us to complete your travel itinerary. 

Please check your web browser settings and the Privacy Policy of social networking sites to manage the information that we may be able to access via Cookies and Technology.

 

Why we gather information?

We collect your User Information for us to identify and communicate with you on your orders, purchase details, promotions and special offers.

Billing information shall only be used to process your payment. Your travel itinerary is used for the purpose of completing your travel booking request made through our website. 

Information obtained via Cookies and Technologies enables Earth Explorers Travel and Tours to customize your browsing experience for you to enjoy our services better, to offer specialized advertising and to notify you about special offers or rewards program that may be of interest to you.

We also use your Personal Information for maintenance and improvement of this Website, to prevent unlawful activities and to enforce our Terms and Conditions of Use.

 

How we use “cookies”?

A “cookie” is a small file stored on your computer by a website that gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you, for example to store information on your product selections as you shop on our site. However, we do not store any personal information or financial information about you using cookies. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies.

 

How we use your information?

We use information we collect from you to process your orders, to provide an enhanced and more personalized online experience and to inform you of offers and discounts. We DO NOT make such information, including aggregated information, available to third parties including those who trade or rent information for direct marketing purposes.

 

Who can see your personal information?

  1. User Access

You can enroll a user account under the personal Log-In section on our website to better avail of our services. This feature can be readily accessed, modified or deleted. However, after you delete your personal Log-In account, you will not be able to access it again but you can open a new account at any time. Once you delete your My Profile account, we may retain certain information for statistical purposes only but this information cannot reveal your identity. 

You can choose not to enroll a personalized account and still avail of our services. In case you decide not to enroll an account, your Travel Itinerary shall be sent to you via the e-mail address & other preferred contact ways you provided us.

       2. Earth Explorers Travel and Tours Online

Officers and employees of Earth Explorers Travel and Tours will generally not be able to view your User Information and Travel Itinerary unless authorized by the specific user who made the travel booking or a travel companion.

However, Earth Explorers Travel and Tours is authorized to view your Personal Information to investigate and take action regarding suspected unlawful activities, to protect the rights of the company and its customers.

       3. Our Suppliers, Third-Party Vendors and Advertisers

Our suppliers such as airlines, hotels, car rentals, cruise lines and tour providers will need your Travel Itinerary to complete your travel booking. All services provided by suppliers are clearly indicated as such. We only share information that we deem our suppliers will need to complete the particular service you have arranged with a specific supplier. This may include your identity and contact information. 

Some aspects of your travel bookings are performed on our behalf by third-party vendors such as credit card processers and website providers. We also share with our third-party vendors only the information that we deem necessary for them to perform the services they are tasked to accomplish.

We encourage you to review the privacy policies of our suppliers and third-party vendors as Earth Explorers Travel and Tours does not limit their use or disclosure of the information we share with them.

We may also share aggregate information with advertisers and investors. Aggregate information do not relate to your personal information. Examples of aggregate information are the number of visits this website received and top travel destinations searched using this website.

       4. Court Orders and Law Enforcement Agencies

Earth Explorers Travel and Tours abides by court orders, search warrants, subpoenas and other legal processes. Even in the absence of a search warrant or other court orders, we may be also required under Philippine laws to disclose certain information to police and other law enforcement agencies. 
We may raise legal defenses to challenge the validity of these legal issuances and enforcement actions to prevent the disclosure of your information. However, we are not charged to raise legal objections and we have the discretion to waive our rights.

       5. Referring website and Cookie-based exchanges

We may share some information about you with the referring website that led you to this website. This website may share cookie-based information to customize the content and advertisements provided to you on this website and on other sites across the Internet.

 

Privacy Protection

We employ security protocols to ensure the protection of our database like encryptions & firewalls that comply with industry standards. Our website encrypts your credit card number prior to transmission over the Internet using Secure Socket Layer (SSL) encryption technology. Third party security companies also conducts periodic reviews of our internal security policies and documentation processes.

However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us. This site may from time to time contain links to other sites. We are in no way responsible for the privacy practices or the content of such websites.

In the event that Earth Explorers Travel and Tours is sold to other entities, or if there are changes in the organizational structure, your personal information may also be handed over to the purchasing or surviving entity.

 

Earth Explorers and Tours Newsletter Subscription

At various points on our site, you may choose to sign up for a subscription to our online newsletter. In order to sign up only to receive newsletters from us, you will be asked to provide your e-mail address, at a minimum. You may, at any time, decline to receive these e-mail newsletters by clicking the “unsubscribe” link that is provided at the bottom of each email that is sent.

 

Online Survey / Contest

We value opinions, comments and lasting engagements from our Earth Explorers Travel and Tours members. You may have the opportunity to give us your feedback through online surveys or participate in occasional online fun contests. In conducting these surveys/contests, we may ask for your name, address, e-mail address or other information so that we can appropriately identify you and your responses. Survey/contest information collected will be aggregated and used to make improvements to the site and to improve or service and general offerings. Participation in these surveys and contests is completely voluntary and you therefore have a choice whether or not to disclose this information.

 

External Links

This website contains links to other partner sites. Please be aware that https://www.earthexplorers.ph is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

Protection of Minors

Earth Explorers Travel and Tours does not knowingly accept online personal information from minors under the age of eighteen (18). We shall delete the Personal Information submitted to us should we become aware that the concerned user is a minor. 

 

Email Messages

We may send you e-mail messages relating to advertisements, product information & promotional mailings. If you do not wish to receive these, you can simply click on the link to the opt-out feature. Unless you indicate otherwise, we will continue to provide you with information that may be relevant to you.

We may still send you e-mails relating to announcements or administrative matters such as changes in this Privacy Policy. Your instructions to limit the use of your information will be processed as soon as reasonably practicable. 

 

IP Addresses

We collect the IP addresses used to access our service and the dates and times of access. This information is used to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

 

Information with Earth Explorers Travel and Tours Suppliers/Affiliates

When you reserve or purchase a trip through www.earthexplorers.ph, we provide only the information that you have provided to us during the booking process to the trip operator or the partner affiliate site to ensure the successful fulfillment of your trip arrangements or to fulfill obligations of such agreements if you originated from one of our affiliated partners’ websites.

 

Consent and Changes to this Policy

Subject to the above provisions, by using the www.earthexplorers.ph website, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

 

Our Home

Our data servers are located in the Republic of the Philippines. If you are using this Site outside the Philippines, you agree that any information you will provide may be transferred and stored in the Philippines. 

 

Our Contact Details

For any questions regarding this Privacy Policy, you may reach us at the contact details indicated below. 

Mobile Numbers: 09778555103, 09285210926

Landline Number: +63 88 881 4386

Email Address: info@earthexplorers.ph